7Questions You MustAsk When Hiring a New IT Provider

We've prepared a brief e-book that will answer many of the most important IT questions that relate to your business. Download it here!

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avatar"I have used Chris a number of times on my computer issues. The bottom line is this, I come to Chris with problems and when he is done the problems are gone."...

George Alberda
Alberda Angus

Our Total IT Guarantees

Selecting the right IT service company is extremely important. Picking the wrong one can have devastating effects on your business such as system downtime, slow system performance, security vulnerabilities or simply not being very efficient with your or your employees time.

You manage your business while we manage your IT

When you hire an IT service company you should not have to constantly worry about IT problems or that things are being taken care of quickly and effectively. Here are some points that set us aside from others.

  1. We treat you as if you are our only customer. Because we only take on a small group of customers we are able to provide you with the dedicated attention you deserve.
  2. Fast Response. Ultimately, we want to prevent your IT issues, but we feel very strongly about being there for you when you need support. Our typical response time in addressing your issues is 1 hour or less.
  3. After Hours & Holiday Response. If you need us during non-business hours just call. We always have a technician on-call for you and our primary phone number will forward to the appropriate on-call technician.
  4. No “geek” talk. We want you to understand what is going on and keeping you informed on what is happening in your business is important to us.
  5. We have connections. If you are in need of a technology related service that we don’t offer ourselves we bet we know someone or have a partnership with a company who does. Be it business phones systems, web site design or business grade printer/copier/scanner, we got you covered.
  6. No Long Term Contracts. We do not believe in locking you down to a long term contract. If we continue to provide you great service we believe you will want to continue doing business with us. We want you to be 100% ecstatic with us.
  7. Don’t Just Take Our Word For It. We want our customers to always be in the loop with what we are doing. With our managed IT services we are able to send you every alert we receive about your systems. When the alerts are dealt with you will also receive an email with descriptions of the alert and what was done to resolve it and how long it took. In addition to receiving this information you will also have your own login to the BCS IT Dashboard so you can see what is happening right along with our technicians.

Contact us today about our managed IT service and learn how it can benefit your business.