7Questions You MustAsk When Hiring a New IT Provider

We've prepared a brief e-book that will answer many of the most important IT questions that relate to your business. Download it here!

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Testimonials
Testimonials
avatar"Bigsky Computer has been wonderful to work with. They are so fast at response time and always handle things quickly and efficiently. The relationship is great with Chris, and we appreciate how down to earth he is. We have been impressed by the k...

Justine Gannon
Mattress Mill

Total IT Totally Covered – Managed IT

How 3 Simple Steps Guarantee
Predictable, Reliable, Low-Cost Managed IT Service

If you’re reading this right now, the odds are good that you’re having an IT problem. Maybe it’s a minor one. More likely, it’s a major one. Whatever the issue is, it has probably been building up over time and now you’re forced to take care of it.

What you may not realize is that many unscrupulous IT service consultants take advantage of emergency situations like the one you’re in. They wait for you to be in such a terrible position that you’re willing to pay just about anything to solve the problem.

So the IT service consultant shows up to solve the pain point. Maybe it’s a virus, or perhaps a failed hard drive. It could be a corrupted file, or a suddenly slow network. Whatever the problem, it seems to be gone by the end of the visit and within a few days you receive an invoice with a stunning total at the bottom. You don’t like it, but what can you do? You pay for the bill and return to business-as-usual until one day a new IT problem springs up and brings your business to a halt.

What so many business owners aren’t told is that these dramatic issues are usually avoidable. Hard drives don’t just suddenly fail, they give off warning signals. And even if they *do* fail, there are ways to make sure that the critical project you’re working on is 100% safe.

There are ways to keep your IT costs low and predictable, and you don’t even need to hire your own IT staff.

You can have 24 hour protection.
You can have regular, secure offsite backups.
You can have nearly instant remote support for even the smallest of IT difficulties.

With Bigsky Computer Solutions’ 3-step IT relief plan, Total IT Totally Covered™, you’ll have IT service you can trust, with no surprises.

Here’s How Our 3-Step IT Relief Plan Works

1. Diagnose
During our first meeting, one of our IT consultants will assess your current network, systems and hardware. By gaining a good understanding of the overall structure of business’s IT, we’re able to pinpoint the exact cause of the problem.

2. Fix
After the diagnosis has been made we get to work on quickly solving your most immediate problem. Now that we know what the state of your network is, we go beyond simple ‘patch jobs’ that fall apart within weeks or months.

We address the core problem in a way that is tailored to your company’s unique needs, without pressuring you to buy unnecessary hardware or software. We keep the solution as simple as it can be, without sacrificing security or reliability.

Most IT consultants would stop here, after Step 2. In fact, we have a name for this model in our industry: we call it “break-fix”.

Bigsky Computer Solutions goes further by putting in place a low-cost preventative plan designed to lower your overall IT costs and save you thousands of dollars in lost business opportunity.

We achieve this through our third and final step.

3. Prevent
This third step is what some companies call a Managed Services Plan, or an MSP. But really, what does that mean and how does it help you?

At the core of this step are three core benefits:

1. Active Network Monitoring
Like a sentry standing guard in the night, Active Network Monitoring keeps a watchful eye on the status of your network. Special software operated by a trained IT expert checks the status of your backups, identifies security breaches, tracks virus infiltration and ensures that your anti-virus software is up to date. Active Network Monitoring also identifies server issues (hardware or software) that could indicate an upcoming problem in something like your hard drive. Imagine knowing weeks in advance that a hard drive is on its way out. No more nasty surprises.

2. Fast Remote Support Guarantee — 30 Minutes Response Time, On The Problem Within an Hour

When you have a problem, you need a solution — fast. As the minutes tick by, the cost to your business goes up. It’s for that reason that we have included this guarantee. If you contact us with a problem, we respond within 30 minutes and begin working on the problem within an hour.

Should you require onsite service, we schedule an appointment quickly for any business in the Montana area, including Bozeman, Belgrade,, Big Sky and others.

Now you can rest easy knowing that your IT consultant is only a quick phone call or email away — guaranteed.

3. Frequent Reports: Get Peace of Mind and Full Accountability.

What is your IT consultant doing? Is your network healthy and operating well? How would you know if something failed? Our 3-step IT relief plan, Total IT Totally Covered™,  provides you with optional daily, weekly and monthly reports to your email.

You’ll know what we’ve worked on, what needs upgrading, when your backups fail, when your anti-virus software hasn’t updated, and much more. The reports are tailored to your needs and provide you with the data you’ll need should you choose to expand your business’s IT infrastructure.

Why Is Prevention So Important To Bigsky Computer Solutions?

One of the great perks of being a company dedicated to providing prevention is that we enjoy fantastic relationships with our customers. They come to view us as part of their team, instead of as “that company we call when something goes wrong”. This allows us to build long-lasting relationships with our customers and focus on providing suggestions and solutions designed specifically for their unique business needs.

Get Your Problem Solved With 2 Free Hours
When You Sign Up For A 30-Day Free Trial

We’d like you to experience the benefits of preventative 3-step IT relief first hand, and we want to help you resolve your most pressing IT problem straight away.

That’s why, when you sign up for a free 30-Day Trial of our 3-step IT relief plan, Total IT Totally Covered,  you’ll also receive your first two hours of billable support absolutely free.

You’re not obligated to continue with our service, and there’s no hidden catch. All we want is for you to try it out and see how you like it.

Sign up today by contacting us at 406-579-1591 or email at sales@bigskycs.com.